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Launching e-commerce operations across the EU with a comprehensive compliance strategy.

The Challenge

A company faced the complex challenge of expanding their e-commerce operations into the EU while navigating an intricate web of tax regulations, legal requirements, and compliance standards across various EU countries. They sought CEGโ€™s assistance in setting up an e-commerce platform that could efficiently collect taxes, issue compliant invoices, and seamlessly process transactions in line with EU regulations.

How did CEG help?

CEG formulated a multifaceted approach leveraging technology industry experts, tax specialists, and IT professionals to address the clientโ€™s e-commerce setup requirements comprehensively. The focus was on embedding custom software solutions into the clientโ€™s website to capture and manage tax obligations effectively. The approach involved rolling out the implementation in stages and conducting rigorous testing to ensure compliance with EU standards.

CEGโ€™s approach revolved around collaboration between technology experts, tax specialists, and IT professionals to design and implement a robust e-commerce platform tailored to the clientโ€™s needs. The website integrated custom software solutions to streamline tax collection, invoice generation, and transaction processing in compliance with EU regulations. Rigorous testing ensured the platformโ€™s suitability for EU operations.

Where are they now?

As a result of CEGโ€™s intervention, the client successfully expanded its e-commerce operations into 22 different EU countries. They now have a streamlined process for collecting VAT refunds, ensuring warranty compliance, and establishing direct connections with third-party logistics providers, minimising transaction processing complexities. This has led to enhanced operational efficiency and improved ROI for the clientโ€™s EU expansion endeavours.